Terms of Use

1. Agreement to Terms

By accessing or using any website, application, or service operated by SAN ANDREAS d.o.o. za računarstvo i usluge, turistička agencija (hereinafter "San Andreas d.o.o.", "we", "us", or "our"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to all of these Terms, you must immediately cease use of our services.

These Terms constitute a legally binding agreement between you and San Andreas d.o.o. governing your access to and use of our websites including sanandreas.hr and all associated subdomains and services.

Company Information:

• Legal Name: SAN ANDREAS d.o.o. za računarstvo i usluge, turistička agencija
• Address: Ulica branitelja domovinskog rata 2/E, 22000 Šibenik, Croatia
• OIB (Tax ID): 70326470335
• Registration Number (MB): 04552245
• Registered: Commercial Court in Zadar
• Primary Activity (NKD 2007): 6201 - Computer programming
• Share Capital: €2,660.00 (fully paid)
• Legal Form: Limited Liability Company (d.o.o.)
• Size Category: Micro enterprise
• Ownership: Private, since founding in 2016
• Director: Andreas Dujmović (sole member and authorized representative)
• Email: [email protected]

2. Description of Services

San Andreas d.o.o. operates three distinct service pillars:

2.1 Development with Andreas

Custom web development services including but not limited to: Laravel-based web applications, e-commerce solutions, e-fiskalizacija (Croatian electronic fiscalization) compliance implementation, business process digitalization, API integrations, and ongoing maintenance and support services.

2.2 Photos with Andreas

Professional photography services specializing in motorcycle and vehicle photography on the D8 Adriatic Highway (Jadranska magistrala) between Šibenik and Primošten. This includes automatic license plate recognition (ALPR) technology to help customers locate their photographs, digital photo sales, and related photography services including drone/aerial photography, real estate photography, yacht photography, and commercial photography.

2.3 Tours with Andreas

Private tour services in the Šibenik-Knin County region, operated through tourswithandreas.com. Tour services are subject to additional terms and conditions specific to tourism services under Croatian law.

3. User Eligibility

By using our services, you represent and warrant that:

• You are at least 18 years of age, or the age of legal majority in your jurisdiction
• You have the legal capacity to enter into binding contracts
• You are not prohibited from using our services under any applicable law
• If acting on behalf of an organization, you have authority to bind that organization to these Terms
• All information you provide to us is accurate, current, and complete

4. Intellectual Property Rights

4.1 Our Intellectual Property

All content on our websites and services, including but not limited to photographs, images, text, graphics, logos, icons, audio clips, video clips, data compilations, software, source code, and the selection and arrangement thereof, is the exclusive property of San Andreas d.o.o. or its licensors and is protected by Croatian and international copyright, trademark, patent, trade secret, and other intellectual property laws.

4.2 Photographs and Visual Content

All photographs displayed on our websites remain the exclusive property of San Andreas d.o.o. until purchased. The display of watermarked preview images does not constitute any transfer of rights.

Upon valid purchase of a photograph, you are granted a perpetual, worldwide, royalty-free license to use the purchased photograph for any purpose, including but not limited to:

• Personal use (printing, social media, personal websites)
• Commercial use (advertising, marketing, promotional materials)
• Modification, editing, and creation of derivative works
• Publication in any media format

The following restrictions apply to purchased photographs:

• You may not claim original authorship or copyright ownership of the photograph
• You may not resell the photograph as a standalone product (e.g., as stock photography)
• You may not use the photograph in any defamatory, obscene, or illegal context
• San Andreas d.o.o. retains the right to continue using the photograph for its own purposes

4.3 Trademarks

"San Andreas d.o.o.", "Development with Andreas", "Photos with Andreas", "Tours with Andreas", and associated logos are trademarks of San Andreas d.o.o. You may not use these marks without prior written permission.

4.4 Limited License to Users

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our websites for personal, non-commercial purposes. This license does not include:

• Any right to reproduce, distribute, modify, or publicly display our content
• Any right to use data mining, robots, or similar data gathering tools
• Any right to download content other than through provided download functions after valid purchase
• Any right to frame or embed our websites without permission

5. Purchases, Payments, and Refunds

5.1 Pricing

All prices are displayed in Euros (€) and include Value Added Tax (VAT) at the applicable Croatian rate (currently 25%) unless otherwise stated. We reserve the right to change prices at any time without notice, though changes will not affect orders already placed.

5.2 Payment Processing

Payments are processed securely through Stripe, Inc. By making a purchase, you agree to Stripe's terms of service. San Andreas d.o.o. does not store credit card numbers, CVV codes, or other sensitive payment information on its servers.

5.3 Digital Product Delivery

Upon successful payment for digital photographs:

• Download links will be sent to the email address provided during checkout
• Downloads will also be available immediately on the order confirmation page
• Download links remain valid indefinitely (no expiration)
• We recommend downloading and backing up your purchased content promptly

5.4 Refund Policy

Due to the digital nature of our photo products, all sales are final and non-refundable once download links have been accessed. This is in accordance with Article 79 of the Croatian Consumer Protection Act regarding digital content.

Refunds may be considered at our sole discretion in the following circumstances:

• Technical issues preventing download that cannot be resolved
• Duplicate charges due to payment processing errors
• Significant quality issues with delivered files (corrupted files, wrong photos delivered)

Refund requests must be submitted within 14 days of purchase to [email protected] with your order number and detailed explanation.

6. User Conduct and Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Using our services for any unlawful purpose or in violation of any applicable local, national, or international law
• Attempting to gain unauthorized access to any portion of our websites, servers, systems, or networks
• Interfering with or disrupting the integrity or performance of our services
• Using any automated means (bots, scrapers, spiders) to access our services without express written permission
• Collecting or harvesting user information without consent
• Impersonating any person or entity, or falsely stating or misrepresenting your affiliation
• Circumventing, disabling, or interfering with security-related features
• Using our content for any commercial purpose without authorization
• Reverse engineering, decompiling, or disassembling any software or technology used in our services
• Uploading or transmitting viruses, malware, or other malicious code
• Engaging in any activity that could damage, disable, or impair our services
• Attempting to probe, scan, or test the vulnerability of our systems

7. License Plate Recognition and Vehicle Data

Our Photos with Andreas service utilizes automatic license plate recognition (ALPR) technology to assist customers in locating photographs of their vehicles. By using our license plate search functionality, you acknowledge and agree that:

• License plate data is processed solely for the purpose of matching customers with their photographs
• You will only search for license plates of vehicles you own or have authorization to search
• We do not guarantee 100% accuracy of ALPR data; some photographs may not have associated plate data
• License plate data is handled in accordance with our Privacy Policy and GDPR requirements

Right to Removal: If you are the registered owner of a vehicle appearing in our photographs and wish to have those photographs removed from our public gallery, please contact us at [email protected] with proof of vehicle ownership. We will process removal requests within 30 days.

8. Development Services

Custom development services provided by San Andreas d.o.o. are subject to separate project agreements, statements of work, or service contracts that will supersede these general Terms where applicable. Such agreements will specify:

• Project scope, deliverables, and specifications
• Timeline and milestones
• Pricing and payment terms
• Intellectual property ownership and licensing
• Warranties and support terms
• Confidentiality obligations

9. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by applicable law, San Andreas d.o.o. expressly disclaims all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that our services will be uninterrupted, timely, secure, or error-free
• Warranties regarding the accuracy, reliability, or completeness of any content
• Warranties that defects will be corrected or that our services are free of viruses or harmful components
• Warranties regarding the results obtained from using our services

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by law.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SAN ANDREAS D.O.O., ITS DIRECTOR, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, use, goodwill, or other intangible losses
• Damages resulting from unauthorized access to or alteration of your data
• Damages resulting from any third-party conduct or content on our services
• Damages resulting from interruption or cessation of our services

Our total aggregate liability for all claims arising from or related to these Terms or your use of our services shall not exceed the greater of: (a) the amounts you paid to us in the twelve (12) months preceding the claim, or (b) €100.

These limitations apply regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless San Andreas d.o.o., its director, employees, agents, and successors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

• Your access to or use of our services
• Your violation of these Terms
• Your violation of any rights of any third party
• Your violation of any applicable law or regulation
• Any content you submit or transmit through our services

12. Third-Party Links and Services

Our websites may contain links to third-party websites, services, or resources that are not owned or controlled by San Andreas d.o.o. We have no control over and assume no responsibility for:

• The content, privacy policies, or practices of third-party websites
• Any damage or loss caused by or in connection with use of third-party services
• The availability or accuracy of third-party content

The inclusion of any link does not imply endorsement by San Andreas d.o.o. You access third-party websites entirely at your own risk.

13. Modifications to Services and Terms

13.1 Modifications to Services

We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of our services.

13.2 Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website with an updated "Last updated" date. Your continued use of our services following the posting of changes constitutes your acceptance of such changes. If you do not agree to the modified Terms, you must discontinue use of our services.

14. Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination:

• Your right to use our services will immediately cease
• Any licenses granted to you under these Terms will immediately terminate
• We may delete any content or data associated with your account
• Provisions that by their nature should survive termination will survive (including ownership, warranty disclaimers, indemnification, and limitations of liability)

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Croatia, without regard to its conflict of law provisions.

Any disputes arising from or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the competent courts in Šibenik, Croatia.

For consumers residing in the European Union, this choice of jurisdiction does not deprive you of the protection afforded by mandatory consumer protection laws of your country of residence.

16. Dispute Resolution

Before initiating any legal proceedings, you agree to first contact us at [email protected] to attempt to resolve any dispute informally. We will attempt to resolve the dispute within 30 days.

For EU consumers: You may also use the European Commission's Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr.

17. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms. The remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

18. Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

19. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms to which you agree when using particular elements of our services, constitute the entire agreement between you and San Andreas d.o.o. regarding your use of our services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning its subject matter.

20. Contact Information

For any questions, concerns, or notices regarding these Terms of Use, please contact us: